Refund policy
🐾 Bella Bear Pet Supplies – Return & Satisfaction Policy
We want you — and your pet — to love every product you order from us.
If you're not completely satisfied with your purchase, we’re here to make it right.
🔁 30-Day Return Policy
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You may return most new, unopened items within 30 days of delivery
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To be eligible, items must be:
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In the original packaging
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Unused and in resellable condition
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Customers are responsible for return shipping costs unless the product was damaged or incorrect upon arrival
🐕 If Your Item Arrived Damaged or Defective
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Contact us within 7 days of receiving the item
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We'll quickly replace it or issue a full refund — no return required in many cases
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Photo proof may be requested to speed up processing
💵 Refunds
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Once we receive and inspect your return, your refund will be processed
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Refunds go back to the original payment method within 5–10 business days
📩 Need Help?
Email us at: Kevinporchard1@gmail.com
Call/Text: 223-254-8343
✅ 100% Satisfaction Guarantee
Your happiness (and your pet’s tail wags) matter most. If you’re not satisfied for any reason, please contact us — we’ll do our best to fix it.